Medical billing for North Carolina practices

Medical Billing Services in North Carolina

NCTracks is not the address for a prepaid health plan. The Department of Health and Human Services runs NC Medicaid. Fee-for-service claims and enrollment run through NCTracks. Most members are in a prepaid health plan, and that plan is the payer. A Standard Plan claim sent to NCTracks as if it were fee-for-service is the wrong door. Tailored Plans cover members with serious behavioral-health needs and are a different plan type again.

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What a claim follows in North Carolina

NCTracks is not the address for a prepaid health plan.

NCTracks and the health plans

The Department of Health and Human Services runs NC Medicaid. Fee-for-service claims and enrollment run through NCTracks. Most members are in a prepaid health plan, and that plan is the payer. A Standard Plan claim sent to NCTracks as if it were fee-for-service is the wrong door. Tailored Plans cover members with serious behavioral-health needs and are a different plan type again.

Palmetto GBA, Jurisdiction M

Medicare Part A and Part B for a North Carolina practice go to Palmetto GBA, Jurisdiction M, with South Carolina, Virginia, and West Virginia. Tennessee and Georgia use Palmetto Jurisdiction J. The contractor's name matches. The jurisdiction does not.

Workers' compensation

North Carolina is not a no-fault state. A work injury is billed to the employer's carrier under the Industrial Commission. It is not an NC Medicaid claim.

North Carolina billing fails when every Medicaid member is treated as NCTracks fee-for-service. The card names a Standard Plan or a Tailored Plan for most members. Medicare is a Palmetto Jurisdiction M file, not the Jurisdiction J file used in Tennessee.

Nearby states

North Carolina billing questions

Do all NC Medicaid claims go to NCTracks?

No. NCTracks is fee-for-service and enrollment. Standard Plan and Tailored Plan members are billed to the prepaid health plan.

Where does a North Carolina Medicare claim go?

Palmetto GBA, Jurisdiction M. Tennessee uses Palmetto Jurisdiction J.

Does a North Carolina practice change the fee?

The fee is a percentage of net collections. The written rate follows volume, specialty, and how much of the cycle you hand over. There is no setup fee, and the agreement is month to month. The state is not a surcharge. How pricing is set.